Where We Ship:
We ship to Canada and the United States.
What Carriers We Use:
We use various carriers to ship our orders, such as UPS and Purolator.
We offer free shipping on all orders of $CAD 60 or more. For orders below this amount, shipping costs will depend on carrier rates that depend on the specific products and how many are being shipped.
Customers can usually expect to receive their order within a handful of business days from the time an order is placed on our website.
Order Cancellations or Adjustments:
We can adjust or cancel your order before the order is marked as shipped. After that we are not able to make adjustments or cancellations. Please contact us as soon as possible if you'd like to make an adjustment or cancel your order.
Incorrect Shipping Address:
In the case where an incorrect shipping address was provided by the customer for the order which results in an unsuccessful delivery, the customer is responsible for the shipping charge incurred for the delivery, as well as the shipping cost charged to Glutenull by the carrier for the return delivery. If the parcel becomes lost due to incorrect shipping address provided, GluteNull or a shipping company are not held accountable.